The king room is beautifully maintained and has a mini fridge bar, an air conditioning, and a personal safe.

Great location close to a supermarket, good restaurants, shopping areas, and the heart of the business district.

The accommodations were very nice, clean and comfortable, and the service was excellent. We were only there a very short time, but enjoyed the extensive buffet breakfast! The roses in the lobby and at turn-down, along with the chocolate, is a wonderful touch. I would recommend this hotel to anyone visiting Quito.

The lovely staff all round. A work desk, tea/coffee making equipment, and a flat-screen TV with cable channels available in the premier room. A wide array of food at breakfast, such as milk and eggs...

Convenient location close to great restaurants, the main business hub, and shopping areas. the quality of the accommodations is top-notch, offering everything you need for a comfortable stay. 🏨

Location, cleanliness, facilities and breakfast are important factors that make it still an option.

I have seen with some surprise that the attention you had months ago from the staff has not been the quality it used to be. After the check in someone always offered to carry your bags, accompanied you to the room and explained the amenities, travel in groups with colleagues and each had to bring his suitcase and find his room on his own, were not received with the drink or hand towel that the hotel was accustomed. In the elevators, when there were two more people, they were chatting rather than being attentive even to the possible needs of the guests. I could even go on with the inconvenience of long delays in the hotel bar, or orders never satisfied at breakfast time but I should go on much longer than I have already done . It would seem like minor things, which probably in another hotel would not be a major inconvenience, but it is not the kind of service that the Swissotel used to offer.

I found the hotel online and they had nice photos. But when I arrived, I was disappointed as it was expensive for the quality of the rooms. They were dated and a bit run down.

For the price they charge, I would expect more. I stayed at other hotels in Quito that had lower rates and were much nicer. They need an upgrade of their facilities asap.

The restaurant here was great for dinner, we had really tasty dishes. the place was super clean and the bed was super cozy. 🍽️

Did not have reservation on record. Room was dated with older tv. Not reflective of website. Internet did not work.

The room was well-equipped and brand-new with a window that opened onto mountain. The staff was highly professional, and the service was excellent. I stayed 6 nights and loved the comfy and unbeatable location in the center of the business district. Found Casa Nuestra right next to the hotel where I had supper.

Great location, only a 20-minute walk to the El Ejido Park Art Fair. the room is modern and super clean, with a lovely view and cozy robes to use 👌.

Great location in the lovely area, really close to the nicer retail areas as well as restaurants and places to visit for sightseeing.

I liked this hotel and had a perfect experience. the breakfast was extensive with a variety of meals. We were moved to a king room which had a mini fridge bar, air conditioning, and a personal safe. the hotel's location in the La Floresta neighborhood was good.

The rooms were beautifully maintained and brand-new with robes and a fabulous view. the property staff was very professional, not annoying. the hotel was not far from a lovely Ecuadorian restaurant and a supermarket.

Enjoyed a plush stay at this hotel. The rooms were a good size and had everything I needed, including fresh juices. The breakfast spread was absolutely delightful! 🌟